Our services
We design applications to suit your business' unique needs. We then implement and install you application onto a server and provide full-coverage maintenance and support.
Our service includes:
- Replacements for parts and components
- Remote administration
- Routines and periodic diagnostics
- Reports of performance
- On-site visits when required
- User training
- Provision of documentation specific to each business
Applications
Our applications store information and make it readily available on multiple devices, and therefore accessible regardless of location.
- Auto-attendant: answers all or selected callers, gives selective answers, routes calls based on time of day, and on a day and week basis.
- Voice mail : easy to use interface, manage messages on preferential or urgent basis, forward, reply-to, or broadcast messages.
- Unified messages: messages can be sent from a server to a discrete computer, to a LAN, and to a PDA.
A look at the server...
nPRO uses, exclusively, the AVAYA Serenade Platform (200/300)
- integrates with latest technology in telephones
- provides flexible and user specific programming
- accomodates 50-10,000 users, depending on configuration
- reliable, 99.5% up-time